OUR GUARANTEES

As a thank you to our community for not only our continued growth, but for also making us the 2019 DealerRater Customer Satisfaction award recipient, we are making substantial changes. Along with enormous capital investments into technology and equipment that ensure state of the art equipment for your vehicles, we are making the customer focused enhancements listed below.

• Reducing our Labor Rate by 10%
• Menu Priced Maintenance Program
• Complimentary Inspections for service, repairs, or recalls
• Online Appointment Scheduling
• Email and Text communication
• BMW Tire Price Guarantee’s
• Value Pricing for 2009 and older models
• Becoming recognized as a full M Performance Center
• Improved Shuttle Schedule
• Improved BMW Loaner Vehicle Fleet - more options, lower miles, all with xDrive AWD.
• Complimentary Fresh Baked Cookies and popcorn
• Complimentary coffee, tea, latte, cappuccino, bottle water, and soda options
• Tire and Wheel storage options
• Saturday Hours
• We will meet or beat any written estimate using like kind and quality parts. See dealer for details.

Since the community has done so much for us, this is our way to repay you. First class service and amenities at prices that compete with even the aftermarkets. The best total value for BMW and MINI service and maintenance around.

Come see the changes and experience the difference, Only at BMW of Spokane 215 E Montgomery Ave Spokane, WA 99207